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Digital transformation in banking

Q2 on the future of small business lending

Small-business lending is a sector in transition. The Covid-19 pandemic has propelled the sector forward as small businesses struggle to navigate the challenges of rapidly changing markets. Recent tech advancements…

Building back better in banking

Pandemic chaos forced the banking sector to work through some difficult challenges last year and, while a lot was achieved, we are still in uncharted waters. One of the biggest…

Five key strategies for bank branches after COVID-19

The COVID-19 pandemic has radically changed customer behavior and banking operations. Some of those shifts are likely to be permanent. For example, the latest McKinsey global consumer sentiment survey shows that bank…